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Telemedicine has played a key role during the COVID-19 pandemic, allowing non-urgent but vital care to be provided in the safety of a patient’s home, while hospitals and primary care centers focus on emergency treatment. While its benefits are clear during a global pandemic, will it continue to grow and be a part of our […]
Despite a wave of positive recognition at the start of the pandemic, public trust in hospitals and health systems has declined, according to Edelman’s annual Trust Barometer study. But the data also shows that the pharmaceutical industry continues to enjoy an uptick in positive public perception. The venerable Edelman Trust Barometer, based on an online […]
The gap between telehealth haves and have-nots threatens to undermine the momentum toward Pharma virtual care. Owing to a combination of stay-at-home orders and the federal government’s temporary expansion of coverage for telehealth services, COVID-19 catalyzed the adoption of telehealth. But while the surge has benefited both patients (hello, getting diagnosed on the couch) and […]
A new report from the American Institute of Physics asks how the digital experimentation and lessons from the past year can make Pharma and scientific meetings more valuable in the future. With the huge impact of Covid-19 on scientific conferences, from moving online to being cancelled outright, The American Institute of Physics assembled a panel […]
Communications need to be inclusive. It’s no longer about talking to a group, a cohort or an imagined section of society – especially in healthcare. Communication tactics and the strategies behind it need to be more personal to ensure that people – whoever they are – feel valued and respected. As patients, we no longer […]
While the need to shift sales strategies in response to market changes is nothing new to pharmaceutical marketing and sales leaders, the COVID-19 pandemic has swiftly shattered conventional methodologies and channels. What hasn’t changed is the value that physicians gain from trusted relationships with their sales reps. In fact, 2020 research conducted by consulting firm […]
Artificial intelligence (AI) is vital for pharmaceutical brands to incorporate in marketing strategies to more effectively facilitate interactions with physicians. As pharma marketers transitioned from in-person communications to digital marketing initiatives during the Covid-19 pandemic, enormous amounts of data are being acquired during campaigns. Now, marketers have an opportunity to integrate analytics powered by AI […]
Rau most recently headed information technology for Apple’s retail and online stores. He worked at Apple for 10 years, developing its online and retail store technology including the e-commerce platform, mobile point of sale, online store app and internal systems used by retail store employees. Lilly’s move to hire a consumer veteran comes at a […]
The COVID-19 pandemic has largely influenced the way marketers and advertisers strategize and execute marketing plans for their respective brands. Last year, the industry witnessed a surge of changes in business standards, which also unveiled new ways to approach marketing channels and customers. COVID-19 has altered the consumer behaviour pattern, pushing marketers not to stop […]
AI can be transformative for all areas of healthcare, but often these systems are built off biased datasets that don’t reflect the true diversity of the general public – leading to approaches that only work for specific populations. It might be tempting to think that because AI tools are machines, they are free from the […]
Pharmaceutical brands had their sales staff grounded during the COVID-19 pandemic. As a result, marketers within those organizations - which had primarily focused on in-person communications to reach physicians - were forced to swiftly shift to a digital approach. During this period, pharma marketers experienced a greater ROI for marketing initiatives by implementing campaigns on […]
Frustrated doctors want more empathy and relevant content from pharma on digital channels, a new Indegene study finds. Doctors’ digital dissatisfaction with pharma companies has jumped during the pandemic. Across media channels, dissatisfaction rates ranged from 23% to almost 50% of physicians who were unhappy with pharma digital's interactions, according to recent research by pharma […]
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