Reporting to the Senior Director, Client Services, the Director, Client Services & Event Management is accountable for understanding the entire event management process from ideation to execution. This role will develop meeting concepts and ideas that inspire the team, keep abreast of the latest innovations in meeting design, attendee recruitment, A/V-IT solutions, and work with internal teams to create novel meeting concepts that push the boundaries to motivate participants to take action and learn new things.

Events will include virtual, in-person, and hybrid meetings and events, symposia and congress events, sales training programs, annual business/sales/department meetings, and clinical trial-related meetings.

Your Main Responsibilities will include:

Innovative Events

• Negotiating, designing, and overseeing the deployment of a broad range of event types
• Maintaining accountability for all aspects of the event planning, logistics, execution, and evaluation
• Expanding and strengthening current events, finding new opportunities for growth and improvement

Organizational Leadership

• Creating vision, direction, and strategy for the event process
• Designing and implementing innovative event concepts
• Developing and overseeing the strategies and tactics necessary for building successful events plans including strategy, process, and execution of ambitious, innovative, and engaging new events

Operational and Fiscal Integrity

• Building event budgets
• Participating in setting annual revenue targets for SDM event business
• Creating and overseeing all work-back schedules, meeting agendas, and cross-departmental staff coordination for all events
• Developing and upkeeping event data tracking and other record-keeping and attendee analytics and behaviour monitoring
• Preparing, monitoring, and reporting on annual plan including KPIs to the Senior Director, Client Services
• Other duties as assigned

You will have:

• 7+ years of planning and executing major events required
• Healthcare experience is preferred
• BS or BA degree in Event Management, Hospitality & Tourism Management or equivalent – strongly preferred
• Certified Meeting Professional (CMP) preferred
• Proficiency in Microsoft Office suite. Comfortable embracing new technologies and digital tools such as financial management, work order management, delegate management software, engagement apps and mobile app technologies
• Resourceful, able to work under pressure
• Demonstrated excellence in establishing effective working relationships with a diverse range of internal and external stakeholders
• Strong communication skills and ability to build and maintain strong vendor relationships
• Flexible in a fast-paced setting with competing and ever-changing tasks; calm under pressure due to superior problem-solving abilities
• Ability and flexibility to travel and perform weekend work, as needed for the position
• Self-directed with integrity, positive attitude, confidence, speed, and with a passion for Six Degrees Medical’s vision and mission